Alethea Monthly Update Notes

We are excited to inform you of two recent improvements to the Alethea platform:

1) Updated eConsult "Search" Functionality

2) Introduction of Direct Referral Services

You can now use the search bar to quickly find the right specialist by entering a specialist name, keyword, or any combination of search terms to narrow down the results. For example: you can type in "ent devon" or "sheps shoulder" or "diabetes" to find a consultant to answer a specific question.

You can still browse for providers using the Specialty and Subsite dropdown menus as before, however the search bar may help you access more options or a better fit.

When using the search bar you may also see new services shown in teal. This is a new feature on Alethea that allows you to fax a referral through our platform to a service provider. When you submit a referral, you will receive a copy of the faxed referral to your clinic regardless of your fax preferences to ensure appropriate documentation.

There are currently five direct referral services available on the platform, with more to join in the coming weeks:

Aeon Future Health

Provides private-pay iron infusions administered by qualified medical staff, offering a convenient referral option for providers seeking timely access to IV iron therapy for their patients.

Gateway Surgery

Providing Canadians with expedited access to private consultation and
surgical options for their musculoskeletal concerns. Composed of a diverse and skilled team of orthopaedic surgeons with a wide range of expertise.

LyfeMD

Empowers patients with chronic digestive conditions with personalized wellness programs, virtual coaching, and more. They are offering the following services:

• IBS Mastery Program
• 50-Minute Consultation with a Registered Dietitian
• 50-Minute Consultation with a Mental Wellness Therapist
• Health Coach
• Meal Planning Service

Medico Sleep

Specializes in home-based sleep apnea diagnostics, providing fully accredited Level 3 Home Sleep Apnea Testing (HSAT), and CPAP therapy. Giving patients fast access to testing and therapy from an experienced team.

Sleep and Wake Clinic

Fully accredited sleep facility offering streamlined access and timely diagnostics and care offering virtual appointments with a sleep specialist available within weeks.

Update to Search Result Display

You may notice that search results are no longer sorted by response time by default. We have received feedback indicating that response time is not always the number one priority when choosing a specialist. The search results are now randomized to adequately showcase all Alethea consultants in the search view.

If you prefer to see the fastest consultants first, you can still sort by time using the “Sort By” filter as seen in the image below.

As more consultants join the platform, these updates makes it easier for your questions to reach the right specialist. You will see a wider range of experts in your search results helping to ensure your eConsults are answered by the person with the most relevant expertise for each case.