Product /
Healthcare Systems

Healthcare Systems

Enhance collaboration, improve triage processes, and intervene earlier in the patient care journey.

Improves Collaboration Between Family Physicians and Specialists
Increases Efficiency Through Streamlined Processes
Saves Money and Time by Reducing the Amount of Unnecessary Referrals
Improves Patient Satisfaction and Health Outcomes Through Early Detection and Rapid Intervention

Reduce wait times and treat urgent cases faster

Using Alethea, Specialists can help Family Physicians treat more patients at the primary care level. Collaboration between Family Physicians and Specialists allows Family Physicians to ask for advice, order appropriate tests, and treat their patients faster and more effectively.

eConsults sent through Alethea include structured patient information and additional images that Specialists can use to improve triage processes.

Specialists can avoid unnecessary in-person referrals, intervene earlier in the patient care cycle, and see more urgent cases sooner. 

How it works:

1

Use the camera on the mobile app or online portal to capture images and access our AI decision support tools.

2

Effortlessly send an eConsult advice request to one of our specialist consultants and receive advice within 24-48 hours.

3

Communicate securely with Patients and Specialist Consultants on an ongoing basis regarding next steps in the treatment pathway.

Doctor Headshot
Dr. Baret
Family Physician
“Looking for your opinion if this condition needs a specialist follow up”
Doctor Headshot
Dr. Jacobs
ENT Specialist
“This is a normal otoscopic examination. This patient needs a hearing test and analgesia. There is no evidence of otitis media.”
Average decrease in Specialist wait times of 51%
Over 32,425 eConsults sent
70% of patients were not sent directly to the specialist 

Are you ready to send an eConsult through Alethea? 

Frequently Asked Questions

Why should I choose Alethea?

Alethea simplifies your workflow with a user-friendly interface, allowing you to get started immediately. Our platform ensures rapid, integrated, and reliable communication while maintaining top-notch security. With Alethea, you can access 24/7 advice and securely share patient information without needing external channels.

Is Alethea compliant with privacy regulations?

Alethea's privacy and compliance program is designed to align with the applicable privacy and health information legislation in each jurisdiction in which it operates, including Alberta's Health Information Act (HIA), British Columbia's Personal Information Protection Act (PIPA), Saskatchewan's Health Information Protection Act (HIPA), and other applicable privacy legislation.

Is Alethea approved by Health Canada?

Alethea's eConsult functionality does not require Health Canada authorization as a medical device. Alethea also includes optional AI-assisted diagnostic decision-support functionality. This AI functionality is intended to support healthcare professionals and does not replace clinical judgment or make autonomous clinical decisions. Alethea is currently reviewing the applicable Health Canada medical device classification and regulatory pathway for this functionality.

Has Alethea completed a Privacy Impact Assessment (PIA)?

Alethea maintains privacy and security documentation to support healthcare organizations implementing the platform across different Canadian jurisdictions. As an Information Manager/service provider, Alethea supports physicians and clinics with the documentation and information needed to complete their applicable privacy assessment requirements. Where a PIA is required, the healthcare custodian or implementing organization remains responsible for completing and, where applicable, submitting its PIA in accordance with the requirements of its jurisdiction.

Are patient images in the Alethea AI database secure?

Yes. Images in Alethea's AI database are securely stored in Canada and protected using the same privacy and security safeguards applied across the Alethea platform. Images used for AI development are de-identified and stripped of patient-identifying information and metadata before being included in the AI database. Access is restricted to authorized personnel.

Does Alethea operate nationwide in Canada?

Currently, Alethea is active in Alberta and is piloting in British Columbia. We aim to extend our services across Canada in the future. If you have any questions about using Alethea in your provicne, please email sales@aletheamedical.com.

Can the platform be adjusted to the specific needs of a healthcare provider?

Alethea can customize and develop integrations with other ecosystems when needed.

What are system wide savings that can be expected?

Using Alethea, only 30% of patients required an in-person consultation with a Specialist. Based on our results so far, over time this will result in system wide cost savings and decreased Specialist wait times.

Is Alethea available in the US?

Alethea is currently only available in select provinces in Canada. We are in the early stages of our US market entry. If you are a US physician interested in learning more about Alethea, please email sales@aletheamedical.com.