Alethea helps your Family Physician help you faster, and more effectively through Specialist eConsultation and secure communication.
When your Family Physician sends an eConsult to a Specialist, they will receive a response within 24-48 hours. Their response will include the recommendations for the next steps of your care. This may include advice for treatment, testing, and follow-up. If the specialist recommends that you see a specialist in person, they will either advise your FP to send a traditional referral, or will have you booked in at their own clinic. Your Family Physician will continue to be your primary care provider once the eConsult has been sent.
No, your Family Physician will be responsible for all of the communication with the specialist, unless you end up seeing the Specialist for an in-person consultation.
No, all images that are collected and stored in our AI database are stripped of any patient data or identifying factors. The CPSA have approved the use of images in this context.
When you sign up for Alethea Care, you will have access to a secure inbox where your Family Physician can send you forms, secure messages, and documents.
To get started, you will need to go through a brief process to set-up your account and verify your PHN. You will receive email notifications for any new messages you receive in your Alethea Care inbox.
You can access the nuPharma online pharmacy directly from your Alethea Care portal. When you select the Online Pharmacy button located within the menu on the left hand side of your screen, you will be directed to the nuPharma webpage. From there you can upload a PDF or an image of your prescription and they will deliver it directly to you.
You can upload prescriptions that have been sent to you through the Alethea Care portal, have been given to you at your Family Physician's office, or been provided to you through any other communication channels.