Specialists
Optimize patient care and shorten your waitlist by screening consults through Alethea eConsultation.
Provide treatment advice for patients anywhere, anytime
Alethea helps improve access to Specialist expertise, prevent unnecessary in-person referrals, and enhance the quality of any subsequent in-person consultations.
eConsultations sent through Alethea contain the information you need to effectively intervene early in the patient care cycle. Our user-friendly platform promotes collaboration between Family Physicians and Specialists to better manage and triage patients at the primary care level.
Secure, asynchronous communication through Alethea avoids the "telephone tag" associated with phone consult services, while also permitting the secure sharing of patient images.
How it works:
Use the camera on the mobile app or online portal to capture images and access our AI decision support tools.
Effortlessly send an eConsult advice request to one of our specialist consultants and receive advice within 24-48 hours.
Communicate securely with Patients and Specialist Consultants on an ongoing basis regarding next steps in the treatment pathway.
Connect with our Specialists
Alethea has a diverse team of specialist consultants available for Primary Care Providers to collaborate with:
Are you ready to send an eConsult through Alethea?
Frequently Asked Questions
Why should I choose Alethea?
Alethea simplifies your workflow with a user-friendly interface, allowing you to get started immediately. Our platform ensures rapid, integrated, and reliable communication while maintaining top-notch security. With Alethea, you can access 24/7 advice and securely share patient information without needing external channels.
I’m a Specialist interested in joining. What should I do?
We'd love to hear from you! Please reach out to us directly at info@aletheamedical.com to discuss your practice and how you can get involved. We are expanding our network of specialists and geographic regions.
What are the costs associated with Alethea?
Alethea offers various pricing plans to suit your practice needs:
- Alethea eConsult: Our basic, free version for sending eConsults, along with the optional use of our proprietary digital otoscope free of charge.
Alethea Plus: Allows for eConsults, use of a proprietary digital otoscope, and additional features. Alethea Plus helps generate revenue through automated billing, and we handle billings and payments according to AH guidelines. Details on billing activities are available on our pricing page.
For more details, visit aletheamedical.com/pricing.
Is Alethea compliant with privacy regulations?
Yes, Alethea adheres to PIPA standards. We require verbal consent for images, similar to traditional referrals, ensuring patient privacy.
Is Alethea approved by Health Canada?
Alethea includes optional AI-assisted decision-support features for selected clinical workflows. These features are intended to support healthcare professionals and do not replace clinician judgment or make autonomous clinical decisions. Alethea is actively reviewing the regulatory classification and regulatory pathway for these AI-assisted features.
Has Alethea completed a Privacy Impact Assessment (PIA)?
For British Columbia, Alethea provides a platform Privacy Impact Assessment (PIA), supporting documentation, and implementation guidance to assist healthcare organizations with their own privacy review process. As the implementing organization is responsible for its own PIA, Alethea does not submit a single platform PIA directly to the BC Office of the Information and Privacy Commissioner (OIPC).
Are patient images in the Alethea AI database secure?
Absolutely. All images in our AI database are securely store and stripped of patient data and identifying information.
Is there a conflict of interest in receiving payment for eConsults?
There’s no conflict of interest. Alethea Plus users are reimbursed for their eConsults, with billing managed through AH codes and guidelines. This system is designed to acknowledge the value of eConsults for both physicians and patients, and we cover the cost of the digital otoscope and facilitate access to care without financial barriers.
How much time does providing eConsult advice require?
Alethea streamlines the eConsult process to minimize time commitment. Most eConsults can be addressed within a few minutes, depending on the case complexity. Your time commitment may vary based on the number of available consultants in a specialty and the volume of consults you receive.
How do you ensure I will be receive relevant questions that I can answer?
To ensure you receive well-structured and relevant eConsults, Alethea collaborates with you to develop a customized eConsult form. This form is completed by Primary Care Providers when submitting an eConsult, ensuring that the information provided is sufficient for you to offer accurate and effective advice.
What should I do if I can't accept a patient for an in-person consultation?
If you are unable to accept a new patient for an in-person visit due to scheduling or other constraints, please inform the referring Family Physician that an in-person consultation is necessary. Advise them to submit a traditional referral for the patient. If possible, provide guidance to help determine the best and fastest pathway for the patient.
Does Alethea operate nationwide in Canada?
Currently, Alethea is active in Alberta and is piloting in British Columbia. We aim to extend our services across Canada in the future. If you have any questions about using Alethea in your provicne, please email sales@aletheamedical.com.
Why should I use Alethea?
Alethea is designed for ease of use, allowing you to get started immediately. Our platform ensures fast, integrated, and secure communication, eliminating the need for external channels to share patient information. With asynchronous communication, you won’t need to schedule calls with busy physicians, making it a convenient option for providing timely and effective care through our streamlined eConsult service.
Is Alethea available in the US?
Alethea is currently only available in select provinces in Canada. We are in the early stages of our US market entry. If you are a US physician interested in learning more about Alethea, please email sales@aletheamedical.com.
