Family Physicians
Effortlessly send eConsults and receive rapid advice from a growing number of specialists.
Collaborating through Alethea
Alethea allows physicians to access Specialist advice within 24 hours through eConsultation. We provide you with all the tools necessary to start using eConsults right away.
Secure, asynchronous communication through Alethea avoids the "telephone tag" associated with phone consult services, while also permitting the secure sharing of patient images.
Alethea integrates into your workflow. All communications are eFaxed to your clinic to ensure patient files are kept up to date. We provide secure communication between Family Physicians and MOAs.
How it works:
Capture diagnostic images and access our AI decision support tools.
Effortlessly send an eConsult to one of our specialists and get advice within 24 hours, using our mobile app or on our online portal.
Communicate securely with your Patients and Specialists regarding next steps in the treatment pathway.
Connect with our Specialists
Alethea has recruited a highly-regarded team of specialists who will collaborate with other physicians to directly to improve patient care.
Ready to bring efficiency to your consults?
Frequently Asked Questions
How much does this service cost?
Alethea offers different pricing plans to ensure you find the best fit for your practice. Alethea eConsult is the most basic, and completely free version of our platform. Using Alethea Plus, Family Physicians and Nurse Practitioners can send eConsults and use our proprietary digital otoscope with an Android phone, desktop computer, or laptop at no cost.
Alethea Plus Allows Family Physicians to quickly send eConsults while generating additional revenue through automated billing, and secure patient communications. Physicians also receive a complimentary digital otoscope. Alethea will keep track of all billable activities on the portal and submit them to AH, keeping a small percentage as an administration fee. We issue payment directly to referring physicians and specialists on a monthly basis. Please refer to province specific pages for a more detailed breakdown of billable activities.
You can find more information at aletheamedical.com/pricing.
Is Alethea privacy compliant?
Verbal consent to take an image and send it through an eConsult is all that is required (just like obtaining verbal consent for a traditional referral). Alethea maintains PIPA compliance.
Is this platform Health Canada approved?
Yes, our digital otoscope is an approved Class I medical device. The artificial intelligence is currently for educational use only, with a submission in progress as a Class II Software as a Medical Device (SaMD).
Has Alethea submitted a PIA?
Yes, we have a PIA that has been submitted to the OIPC. We can provide our physicians with details pertaining to the amendment recommended for their clinic PIAs upon enrolment into our platform.
Is the Alethea AI database a privacy concern for patients?
No, all images that are collected and stored in our AI database are stripped of any patient data or identifying factors. The CPSA have approved the use of images in this context.
We are getting paid to do eConsults - is this a conflict of interest?
There is no conflict of interest to worry about with using the platform. While Alethea Plus users are being reimbursed through Alethea Medical, we bill AH on behalf of all our physicians according to AH eConsult billing codes and guidelines. Certainly, there is an additional financial incentive to using the platform, one which AH put in place to represent the value that these types of tools yield for physicians and patients. We manage the billing for Alethea Plus users so we can provide the hardware for free, and facilitate access to care without creating prohibitive financial barriers for clinics.
Why should I use Alethea?
Alethea is easy to use and you can get started right away. Alethea has gone above and beyond to ensure communications are fast, integrated, and reliable, without sacrificing security. With Alethea, you can receive quick, 24 hour advice knowing that your eConsults are secure, and you will not need to use external channels to share patient information.
Patient photos taken using our mobile app are automatically uploaded to your online photo gallery, ready to be included in an eConsult. This makes sending eConsults with photos faster, and maintains security.
Which Specialties are included in the platform?
Currently, we provide eConsultation for 17 different specialties. You can see these specialties listed here.
Are eConsults required or optional with your platform?
eConsultation is completely optional. Physicians on our platform can use it for the digital otoscope, or for the AI for diagnostic support. If there is a case where you would like advice, the eConsultation feature should be used. With images, our consulting team members are better able to triage consults, assist in expediting care and help facilitate further investigations. eConsultation allows you to have a direct conversation surrounding patient care, without the need to wait 1-2 years for a formal in person consult.
What if a photo is not applicable for the condition I would like to send an eConsult for?
Alethea works for all types of eConsults for any of the specialties we offer on the platform. If an image would improve the eConsult, then it is easy to attach any image or video to the eConsult. Otherwise, a more traditional consult with no images attached can be submitted.
What if I have other tests or images I would like to include in my eConsult?
Within the eConsult form there is the ability to attach other reports as well as the images taken within the platform.
How do I get the eConsult into the patient chart?
Every time you send an eConsult or get a response from a specialist an eFax will be sent to the clinic to be uploaded into the patient chart.
Is it possible to integrate Alethea into my EMR?
Currently we offer an integration with AVA. We are planning more integrations in the future.
