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Family Physicians

Family Physicians

Effortlessly send eConsults and receive rapid advice from a growing number of specialist consultants

Secure Communication Between Primary Care Providers, Specialists, and Patients
AI Decision Support for ENT and Dermatology
Earn Additional Revenue through eConsult Fee Codes
Automated Billing with Monthly Deposits

Collaborating through Alethea

Alethea helps Family Physicians and other Primary Care Providers quickly and easily access Specialist advice through eConsult .

Secure, asynchronous communication through Alethea helps providers save time when seeking advice to treat their patients. The mobile app makes it easy to record patient images that can be securely shared with a consultant through the platform.

Alethea integrates into physician workflows. All communications are eFaxed to your clinic to ensure patient files are kept up to date.

How it works:

1

Use the camera on the mobile app or online portal to capture images and access our AI decision support tools.

2

Effortlessly send an eConsult advice request to one of our specialist consultants and receive advice within 24-48 hours.

3

Communicate securely with Patients and Specialist Consultants on an ongoing basis regarding next steps in the treatment pathway.

Doctor Headshot
Dr. Baret
Family Physician
“Looking for your opinion if this condition needs a specialist follow up”
Doctor Headshot
Dr. Jacobs
ENT Specialist
“This is a normal otoscopic examination. This patient needs a hearing test and analgesia. There is no evidence of otitis media.”
Average decrease in Specialist wait times of 51%
Over 7,200 eConsults sent
70% of patients were not sent directly to the specialist 

Are you ready to send an eConsult through Alethea? 

Frequently Asked Questions

What are the costs associated with Alethea?

Alethea offers various pricing plans to suit your practice needs:

  • Alethea eConsult: Our basic, free version for sending eConsults, along with the optional use of our proprietary digital otoscope free of charge.

Alethea Plus: Allows for eConsults, use of a proprietary digital otoscope, and additional features. Alethea Plus helps generate revenue through automated billing, and we handle billings and payments according to AH guidelines. Details on billing activities are available on our pricing page.

For more details, visit aletheamedical.com/pricing.

Is Alethea compliant with privacy regulations?

Yes, Alethea adheres to PIPA standards. We require verbal consent for images, similar to traditional referrals, ensuring patient privacy.

Is Alethea approved by Health Canada?

Yes, our digital otoscope is a Class I medical device. We are also in the process of obtaining Class II Software as a Medical Device (SaMD) approval for our artificial intelligence component.

Has Alethea completed a Privacy Impact Assessment (PIA)?

Yes, we have submitted a PIA to the OIPC. Upon enrollment, we can provide you with details on recommended amendments for your clinic’s PIAs.

Are patient images in the Alethea AI database secure?

Absolutely. All images in our AI database are stripped of patient data and identifying information. The use of these images has been approved by the CPSA.

Is there a conflict of interest in receiving payment for eConsults?

There’s no conflict of interest. Alethea Plus users are reimbursed for their eConsults, with billing managed through AH codes and guidelines. This system is designed to acknowledge the value of eConsults for both physicians and patients, and we cover the cost of the digital otoscope and facilitate access to care without financial barriers.

Why should I use Alethea?

Alethea simplifies your workflow with a user-friendly interface, allowing you to get started immediately. Our platform ensures rapid, integrated, and reliable communication while maintaining top-notch security. With Alethea, you can access 24/7 advice and securely share patient information without needing external channels.

What specialties are available on the Alethea platform?

Alethea provides eConsultation for over 30 different specialties. You can view the full list of specialties here.

Are eConsults mandatory when using Alethea?

eConsultation is optional. You can also use Alethea’s platform to access the digital otoscope. If you need specialized advice, the eConsultation feature allows for direct, timely consultations, bypassing the long wait times often associated with traditional in-person consultations. It helps our consulting team triage cases, expedite care, and facilitate further investigations.

What if I can’t provide a photo for the eConsult?

Alethea accommodates all types of eConsults, whether or not you have an image. While including a photo or video can enhance the consultation, you can also submit eConsults without images if they are not applicable to your case.

Can I include other tests or images in my eConsult?

Yes, you can attach additional reports and images to your eConsult. The platform allows you to upload relevant files, including those taken within the platform or other diagnostic tests.

How do I integrate eConsults into the patient chart?

eConsults and responses from specialists can be sent via eFax to your clinic. This allows you to easily upload the information into the patient’s chart.

Can Alethea be integrated with my EMR system?

We currently offer integration with AVA and are planning to support more EMR systems in the future. Stay tuned for updates!