Alethea 2025 Year in Review

Timely access to specialist access remains one of the most persistent challenges in Canadian healthcare. In 2025, Alethea continued to address this gap by strengthening its provider network, expanding specialty coverage, and supporting thousands of real-world clinical decisions through secure, asynchronous eConsults.

This year-in-review highlights key milestones from 2025 and reflects how Alethea is being used in practice by primary care providers and specialists across Western Canada.

2025 at a Glance: Key Platform Growth Metrics

Over the past year, Alethea experienced substantial growth in both scale and clinical utilization:

• 51 new specialists joined the platform, expanding access to consultant expertise
• 7 new specialties added, reflecting evolving clinical needs
• Nearly 1,000 new providers onboarded across the network
• 38,000+ eConsults sent in 2025 alone, representing a significant year-over-year increase

These gains reflect continued adoption by providers seeking faster, more practical access to specialist input without the delays of traditional referral pathways.

Current Network Snapshot (End of 2025)

By the end of 2025, Alethea’s provider network reached a new level of maturity and scale:

• 142 active specialists
• 50 active specialties
• Over 2,500 total registered users
• Median specialist response time: 5.4 hours
• 75,000+ total eConsults sent since launch

Importantly, Alethea has become Western Canada’s leading eConsult platform, with over 50% of primary care providers in Alberta now signed up. This level of penetration underscores growing confidence in asynchronous, case-based collaboration as a standard part of modern clinical workflows.

Most Frequently Consulted Specialties in 2025

Usage patterns across the platform continue to reflect high-demand areas in primary care. In 2025, the most frequently consulted specialties were:

1. Dermatology
2. Female Health
3. Internal Medicine
4. Orthopaedics
   

These specialties often involve diagnostic uncertainty, nuanced management decisions, or questions around referral thresholds, scenarios well suited to eConsult. Primary care providers consistently report that timely specialist guidance helps confirm management plans, reduce unnecessary referrals, and improve patient reassurance.

What the Data Reflects: How Clinicians Are Using Alethea

The volume and distribution of eConsults in 2025 offer insight into how Alethea is being integrated into everyday practice:

• Point-of-care decision support: Many eConsults are sent the same day as the patient encounter, allowing care plans to move forward without delay.
• Referral optimization: Specialists frequently help determine when in-person referral is warranted - and when it is not - supporting more appropriate use of specialty services.
• Continuity of care: Asynchronous communication enables longitudinal follow-up questions without restarting the referral process.

With a median response time of just over five hours, Alethea continues to demonstrate that specialist input does not need to be slow to be thoughtful.

Expanding Beyond Advice: Introducing the Alethea Care Network

In 2025, Alethea introduced the Alethea Care Network, a curated collection of healthcare services that primary care providers can refer patients to directly through the Alethea platform, without needing to submit an eConsult first.

This capability gives providers a streamlined way to connect patients with vetted, evidence-based medical and therapeutic services when additional support is appropriate, particularly in situations where publicly funded pathways may be limited or delayed. The Alethea Care Network is designed to complement public system options, offering an additional route to care when it makes sense clinically.

Initial Alethea Care Network partners include:

• LyfeMD
• Medico Sleep / Sleep & Wake
• HomeFree
• Gateway Surgery
• Aeon Future Health

These services span areas such as sleep medicine, home-based care, surgical services, and advanced diagnostics, expanding the options available to providers to support timely, comprehensive patient care.

A Physician-First Approach to Growth

Throughout 2025, platform development remained guided by user feedback. Improvements focused on:

• Workflow efficiency within eConsult creation and review
• Expanded specialty and service availability
• Clearer communication and faster turnaround times
• Tools that support real-world clinical decision-making

Rather than prioritizing volume alone, Alethea’s growth reflects sustained engagement by physicians and nurse practitioners who continue to use the platform repeatedly as part of routine practice.

As demand for timely specialist access continues to rise, Alethea remains focused on supporting primary care providers with practical, responsive tools that integrate seamlessly into clinical workflows. Expansion into additional specialties, services, and regions will continue to be driven by provider  needs and system realities.

For providers already using the platform, thank you for your continued trust and collaboration. For those considering eConsults as part of their practice, 2025’s growth reflects a broader shift toward more connected, efficient models of care.

Interested in learning more or getting started?
Primary Care Providers can sign up for free, explore available specialties, and begin sending eConsults today.