Family Physicians
Effortlessly send eConsults and receive rapid advice from a growing number of specialist consultants
Collaborating through Alethea
Alethea helps Family Physicians and other Primary Care Providers quickly and easily access Specialist advice through eConsult .
Secure, asynchronous communication through Alethea helps providers save time when seeking advice to treat their patients. The mobile app makes it easy to record patient images that can be securely shared with a consultant through the platform.
Alethea integrates into physician workflows. All communications are eFaxed to your clinic to ensure patient files are kept up to date.
How it works:
Use the camera on the mobile app or online portal to capture images and access our AI decision support tools.
Effortlessly send an eConsult advice request to one of our specialist consultants and receive advice within 24-48 hours.
Communicate securely with Patients and Specialist Consultants on an ongoing basis regarding next steps in the treatment pathway.
Connect with our Specialists
Alethea has a diverse team of specialist consultants available for Primary Care Providers to collaborate with:
Are you ready to send an eConsult through Alethea?
Frequently Asked Questions
What are the costs associated with Alethea?
Alethea offers various pricing plans to suit your practice needs:
- Alethea eConsult: Our basic, free version for sending eConsults, along with the optional use of our proprietary digital otoscope free of charge.
Alethea Plus: Allows for eConsults, use of a proprietary digital otoscope, and additional features. Alethea Plus helps generate revenue through automated billing, and we handle billings and payments according to AH guidelines. Details on billing activities are available on our pricing page.
For more details, visit aletheamedical.com/pricing.
Is Alethea compliant with privacy regulations?
Alethea's privacy and compliance program is designed to align with the applicable privacy and health information legislation in each jurisdiction in which it operates, including Alberta's Health Information Act (HIA), British Columbia's Personal Information Protection Act (PIPA), Saskatchewan's Health Information Protection Act (HIPA), and other applicable privacy legislation.
Is Alethea approved by Health Canada?
Alethea's eConsult functionality does not require Health Canada authorization as a medical device. Alethea also includes optional AI-assisted diagnostic decision-support functionality. This AI functionality is intended to support healthcare professionals and does not replace clinical judgment or make autonomous clinical decisions. Alethea is currently reviewing the applicable Health Canada medical device classification and regulatory pathway for this functionality.
Has Alethea completed a Privacy Impact Assessment (PIA)?
Alethea maintains privacy and security documentation to support healthcare organizations implementing the platform across different Canadian jurisdictions. As an Information Manager/service provider, Alethea supports physicians and clinics with the documentation and information needed to complete their applicable privacy assessment requirements. Where a PIA is required, the healthcare custodian or implementing organization remains responsible for completing and, where applicable, submitting its PIA in accordance with the requirements of its jurisdiction.
Are patient images in the Alethea AI database secure?
Yes. Images in Alethea's AI database are securely stored in Canada and protected using the same privacy and security safeguards applied across the Alethea platform. Images used for AI development are de-identified and stripped of patient-identifying information and metadata before being included in the AI database. Access is restricted to authorized personnel.
Is there a conflict of interest in receiving payment for eConsults?
There’s no conflict of interest. Alethea Plus users are reimbursed for their eConsults, with billing managed through AH codes and guidelines. This system is designed to acknowledge the value of eConsults for both physicians and patients, and we cover the cost of the digital otoscope and facilitate access to care without financial barriers.
Why should I use Alethea?
Alethea simplifies your workflow with a user-friendly interface, allowing you to get started immediately. Our platform ensures rapid, integrated, and reliable communication while maintaining top-notch security. With Alethea, you can access 24/7 advice and securely share patient information without needing external channels.
What specialties are available on the Alethea platform?
Alethea provides eConsultation for over 50 different specialties. You can view the full list of specialties here.
Are eConsults mandatory when using Alethea?
eConsultation is optional. You can also use Alethea’s platform to access the digital otoscope. If you need specialized advice, the eConsultation feature allows for direct, timely consultations, bypassing the long wait times often associated with traditional in-person consultations. It helps our consulting team triage cases, expedite care, and facilitate further investigations.
Does Alethea operate nationwide in Canada?
Currently, Alethea is active in Alberta and is piloting in British Columbia. We aim to extend our services across Canada in the future. If you have any questions about using Alethea in your provicne, please email sales@aletheamedical.com.
What if I can’t provide a photo for the eConsult?
Alethea accommodates all types of eConsults, whether or not you have an image. While including a photo or video can enhance the consultation, you can also submit eConsults without images if they are not applicable to your case.
Can I include other tests or images in my eConsult?
Yes, you can attach additional reports and images to your eConsult. The platform allows you to upload relevant files, including those taken within the platform or other diagnostic tests and reports.
How do I integrate eConsults into the patient chart?
eConsults and responses from specialists can be sent via eFax to your clinic. This allows you to easily upload the information into the patient’s chart.
Can Alethea be integrated with my EMR system?
We currently offer integration with AVA and are planning to support more EMR systems in the future. Stay tuned for updates!
Is Alethea available in the US?
Alethea is currently only available in select provinces in Canada. We are in the early stages of our US market entry. If you are a US physician interested in learning more about Alethea, please email sales@aletheamedical.com.
