Alethea resources

Alethea simplifies your workflow with a user-friendly interface, allowing you to get started immediately. Our platform ensures rapid, integrated, and reliable communication while maintaining top-notch security. With Alethea, you can access 24/7 advice and securely share patient information without needing external channels.

During the demo, a team member will guide you through our mobile app and online portal. You’ll see how these tools work together to streamline collecting digital information, sending eConsults, and maintaining secure communication with both Physicians and Patients.

The demo typically lasts between 15 and 30 minutes, depending on your questions and interests.

Alethea prioritizes security and compliance. Our platform is designed to meet the needs of Primary Care Providers while ensuring secure communication. You can use it during patient consults or after hours, depending on your workflow preferences.

Alethea stands out for its speed and ease of use, with most consults taking just 1-2 minutes. We’ve integrated workflows to save you time and simplify documentation. Our platform is privacy-compliant and secure, and we actively use your feedback to enhance our service.

We'd love to hear from you! Please reach out to us directly at info@aletheamedical.com to discuss your practice and how you can get involved. We are expanding our network of specialists and geographic regions.

Alethea offers various pricing plans to suit your practice needs:

• Alethea eConsult: Our basic, free version for sending eConsults, along with the optional use of our proprietary digital otoscope free of charge.

Alethea Plus: Allows for eConsults, use of a proprietary digital otoscope, and additional features. Alethea Plus helps generate revenue through automated billing, and we handle billings and payments according to AH guidelines. Details on billing activities are available on our pricing page.

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For more details, visit aletheamedical.com/pricing.

Alethea's privacy and compliance program is designed to align with the applicable privacy and health information legislation in each jurisdiction in which it operates, including Alberta's Health Information Act (HIA), British Columbia's Personal Information Protection Act (PIPA), Saskatchewan's Health Information Protection Act (HIPA), and other applicable privacy legislation.

Alethea's eConsult functionality does not require Health Canada authorization as a medical device. Alethea also includes optional AI-assisted diagnostic decision-support functionality. This AI functionality is intended to support healthcare professionals and does not replace clinical judgment or make autonomous clinical decisions. Alethea is currently reviewing the applicable Health Canada medical device classification and regulatory pathway for this functionality.

Alethea maintains privacy and security documentation to support healthcare organizations implementing the platform across different Canadian jurisdictions. As an Information Manager/service provider, Alethea supports physicians and clinics with the documentation and information needed to complete their applicable privacy assessment requirements. Where a PIA is required, the healthcare custodian or implementing organization remains responsible for completing and, where applicable, submitting its PIA in accordance with the requirements of its jurisdiction.

Yes. Images in Alethea's AI database are securely stored in Canada and protected using the same privacy and security safeguards applied across the Alethea platform. Images used for AI development are de-identified and stripped of patient-identifying information and metadata before being included in the AI database. Access is restricted to authorized personnel.

There’s no conflict of interest. Alethea Plus users are reimbursed for their eConsults, with billing managed through AH codes and guidelines. This system is designed to acknowledge the value of eConsults for both physicians and patients, and we cover the cost of the digital otoscope and facilitate access to care without financial barriers.

Currently, Alethea is active in Alberta and is piloting in British Columbia. We aim to extend our services across Canada in the future. If you have any questions about using Alethea in your provicne, please email sales@aletheamedical.com.

Alethea is designed for ease of use, allowing you to get started immediately. Our platform ensures fast, integrated, and secure communication, eliminating the need for external channels to share patient information. With asynchronous communication, you won’t need to schedule calls with busy physicians, making it a convenient option for providing timely and effective care through our streamlined eConsult service.

We currently offer integration with AVA and are planning to support more EMR systems in the future. Stay tuned for updates!

Alethea is currently only available in select provinces in Canada. We are in the early stages of our US market entry. If you are a US physician interested in learning more about Alethea, please email sales@aletheamedical.com.